Ofcom is asking people to be restrained in their use of online services. The lockdown from 23 March 2020 has led to a surge in Internet use, leading to poor bandwidth and some loss of services.
Ofcom published a note saying, “Broadband and mobile networks are seeing shifting patterns of demand as a result of the response to coronavirus, with many families online together during the day for home working and schooling.”
Every Internet access point typically supports 50 users on the basis that they will not be using all the available bandwidth at the same time.
Similar problems have been experienced with mobile phones. [20.03]